Acknowledgement
You receive an automatic confirmation email within minutes of submitting. The email confirms receipt, provides the direct contact details of the duty advisor for the day, and sets out the expected response timeframe.
Contact
Is There a Property Question We Can Answer for You?
Complete the form below and the appropriate Riverqastro advisor will respond within one business day.
What to Include in Your Message
To route your enquiry to the right advisor as quickly as possible, please indicate in your message whether you are looking to buy, sell, rent, or obtain a valuation; the approximate budget or property size you have in mind; and the sub-county or neighbourhood of interest. You do not need all the details at this stage — even a broad outline is sufficient for the initial call. Enquiries regarding active listings should quote the property title shown on this site. General market questions, media requests, and referral partner enquiries are also welcome via this form.
What Happens After You Send the Form
A straightforward three-step process with no ambiguity.
Advisor Call or Email
The assigned advisor reviews your brief and responds within one business day — by telephone if you indicated a preference for a call, or by email with a structured response addressing each point in your message.
Written Engagement Summary
If the initial conversation confirms a match between your requirements and Riverqastro's services, the advisor prepares a one-page engagement summary setting out scope, timeline, and any fees applicable — before any further commitment is made.
Prefer to Come In Person?
The Nakuru office on Kenyatta Avenue welcomes walk-in clients during office hours — no appointment necessary for an initial conversation.